Availability Management for IT Services Best Practice...

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Business & Economics - Project Management
Availability Management for IT Services...

Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action

Gerard Blokdijk, Ivanka Menken

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A professional technical roadmap to ITSM Availability Management & Service Level Agreement Reliability, Maintainability, Serviceability, Resilience & Security, with Processes, Objectives, Scope, KPIs, templates & other organizational resources.

Categorie:

Business & Economics - Project Management

Anno:

2008

Lingua:

english

Pagine:

116

ISBN 10:

1921523530

ISBN 13:

9781921523533

File:

PDF, 907 KB

IPFS:

,

english, 2008

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